Every transfer initiated through or received by Paynetics moves through a defined set of statuses. Understanding these statuses lets you build reliable payment flows, handle edge cases, and provide accurate feedback to end users.
Status Reference
Pending
The transfer has been received and accepted by Paynetics but has not yet been processed or settled. Common reasons a transfer remains Pending:
The outbound transfer is queued for the next processing window (e.g., standard SEPA before cut-off)
An inbound transfer has been received but is held in the Suspense Queue for compliance review
Transfers can remain Pending for a short time (seconds for Faster Payments) or until the next business day (standard SEPA submitted after cut-off).
Sent
The outbound transfer has been successfully submitted to the payment scheme and is on its way to the recipient. For Faster Payments and SEPA Instant, this typically means funds have already been credited to the recipient. For standard SEPA, Settlement occurs on the value date.
Returned
The transfer was initially sent but subsequently returned by the receiving bank. Returns occur when:
The recipient Account is closed or does not exist
The recipient bank rejected the payment (e.g., account blocked, currency mismatch)
The recipient account holder requested a return (applicable to SEPA Credit Transfers within scheme rules)
When a transfer is returned, the funds are credited back to the originating account. A return reason code from the receiving bank is included where available.
Rejected
The transfer was rejected before it was submitted to the payment scheme. Rejection happens at the Paynetics processing layer, typically because:
Insufficient funds in the source account
The transfer failed a compliance or fraud check
A required field was missing or invalid (e.g., invalid IBAN format)
The transfer exceeded a limit configured on the Programme or account
Rejected transfers are not submitted to the payment scheme and no funds leave the account.
Cancelled
The transfer was cancelled before processing completed. Cancellation may be initiated by:
The partner via the API (where cancellation is still possible)
Paynetics (e.g., during a compliance review)
Once a transfer has reached Sent status, it cannot be cancelled — a return must be requested from the receiving bank instead.
Status Flow
[Initiated] → Pending → Sent ✓
↘ Returned (after send)
↘ Rejected (before send)
↘ Cancelled (before send)
Related Articles
Work with Suspense Queue — handling inbound transfers held for review
Send a Wire Transfer — outbound transfer API guide
Receive a Wire Transfer — inbound transfer handling